Once an order is placed, it takes 1–3 working days to process. During the week it typically takes one working day, but if you order on a Friday evening or over the weekend, it may take a little longer.

Once your order has been processed, it will be dispatched, and delivery takes an average of 8–12 working days.

We strive to make the ordering and delivery process as straightforward as possible for our customers. If you have any questions or concerns, you are always welcome to contact our customer service team. Below we explain how your order is processed and delivered.

Placing an order

The ordering process at Glow Dublin is designed to be as simple as possible. First, go to the product page and add the desired product to your cart by clicking the "Add to cart" button.

It is important to check that you have selected the correct variants. If everything looks good, click "Continue to checkout". On the information page, enter your correct delivery address details. Please ensure that all information is accurate. Once the details have been filled in correctly, you can click "Continue to shipping".

On the shipping page, you have the option to review the address details you have entered. It is also highlighted here that all orders are dispatched completely free of charge. As a thank you to our customers, we always cover all shipping and delivery costs. You can then proceed by clicking "Continue to payment".

Payment options

On glowdublin.com, all payment options are SSL-encrypted, so you can shop with confidence in a secure payment environment. We accept the following payment methods:

• Credit card: AMEX, Mastercard, Maestro, Visa
• Apple Pay
• Google Pay
• Shop Pay
  

Once you have selected the correct payment method, click "Complete order". Follow the on-screen instructions to finalise your order. If you experience any issues with your order, you are always welcome to get in touch with us.

Shipping costs

We cover the shipping costs for all orders. All of our products are delivered free of charge directly to your door. There is no minimum order either.

Dispatching your order

Have you found the perfect lamp or accessory on our website? Then you'll want it delivered as quickly as possible! That's why we ensure your order is processed and dispatched without delay.

To ensure your order is dispatched today, feel free to contact us by e-mail. Our service team will be happy to advise you on the best solution.